- 5 Security Measures Law Firms Must Have
- About Frontline
- Admin Training Videos
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Calendar
- Careers
- Client Training Videos
- Contact
- Contact Thank You
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT Managed Services
- App Development for Law Firms | Frontline Managed Services
- Cybersecurity Services for Law Firms | Frontline Managed Services
- Help Desk
- IT Administration Services for Law Firms | Frontline Managed Services
- IT Engineering Services for Law Firms | Frontline Managed Services
- IT Legal Operations Powered by ServiceNow
- Managed IT Services Solutions
- Network Monitoring Services for Law Firms | Frontline Managed Services
- Legal Cybersecurity: How to Protect Your Firm Against Rising Threats
- Litigation Services
- Login
- Office in a Box
- Press
- Privacy Policy
- Safeguard Your Law Firm: Key Steps for Law Firms to Implement and Maintain Effective Security Policies
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
- 5 Security Measures Law Firms Must Have
- About Frontline
- Admin Training Videos
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Calendar
- Careers
- Client Training Videos
- Contact
- Contact Thank You
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT Managed Services
- App Development for Law Firms | Frontline Managed Services
- Cybersecurity Services for Law Firms | Frontline Managed Services
- Help Desk
- IT Administration Services for Law Firms | Frontline Managed Services
- IT Engineering Services for Law Firms | Frontline Managed Services
- IT Legal Operations Powered by ServiceNow
- Managed IT Services Solutions
- Network Monitoring Services for Law Firms | Frontline Managed Services
- Legal Cybersecurity: How to Protect Your Firm Against Rising Threats
- Litigation Services
- Login
- Office in a Box
- Press
- Privacy Policy
- Safeguard Your Law Firm: Key Steps for Law Firms to Implement and Maintain Effective Security Policies
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
Legal IT Operations Platform Powered by ServiceNow®
The Legal IT Operations Platform powered by ServiceNow® is a purpose-built platform for law firms offering capabilities that digitize, connect, and automate siloed processes to make workflow more productive and efficient.
The robust nature of the ServiceNow® platform allows our team to deliver operational excellence across the legal vertical. Frontline has leveraged the platform’s foundation through years of experience in legal IT operations along with client partner interface to create this best in class standard configuration.
We developed this proprietary system in 2021 to apply Information Technology Infrastructure Library (ITIL) best practices, efficiencies, and to deliver technology and operational excellence to support law firms and various departments including IT, facilities, administrative, management, reporting, and more. Today we have over 15,000 users and engineers on the platform.

Our proprietary process…
We have developed The Legal IT Operations Platform to offer capabilities that digitize, connect, and automate siloed processes to make workflows more productive with greater efficiencies.
Create Connection Across Your Firm
We've taken the ServiceNow platform foundation and expanded it with configurations specifically for legal. Eliminate silos with one data model and one architecture to create seamless cross-enterprise processes.
Drives User Productivity and Reduces Costs
Optimize business roadmaps seamlessly across people, data, and systems. We simplify digital workflows to create a seamless user experience.
Scale Smarter and Faster
Unleash the power of AI and analytics to surface information, make predictions, and automate repetitive tasks to quickly solve problems. Automate and optimize work across multiple departments. Allows for quick scalability, reducing costs and increasing efficiency.