About

OUR

History

Slide This gave Frontline the ability to provide part-time and full-time after-hours support with custom outsourcing options. Frontline Managed Services History Bars Frontline Managed Services History Images Icons 2002 Launch of
24/7/365
Support
Slide Help Desk opens to provide coverage in UK and rest of Europe. Frontline Managed Services History Bars Frontline Managed Services History Images London Location 2009 London
Office Opens
Slide Service operations increase to reach more firms. Frontline Managed Services History Bars Frontline Managed Services History Images Toronto Location 2010 Toronto
Office Opens
Slide Maintaining the Intelliteach name, CMS Management expands its legal IT services footprint. Frontline Managed Services History Bars Frontline Managed Services History Images Cash management Solutions logo 2012 CMS Management Acquires Intelliteach Slide ELearning suite of educational training services is launched, providing thousands of easy-to-access training videos covering many topics. Frontline Managed Services History Bars Frontline Managed Services History Images Skillbuilder logo 2016 Launch
of Skillbuilder
Slide Surpasses 1.5M in one year, becoming one of the largest ticket resolution providers in the industry. Frontline Managed Services History Bars Frontline Managed Services History Images Person with Gear Icon in Head 2019 Help Desk reaches 20M tickets Slide Providing clients with invoice submissions and reductions of rejections. Frontline Managed Services History Bars Frontline Managed Services History Images Chart Icon 2019 EBilling Service introduced Slide Housing a service desk operations eventually providing 200 jobs to the Toledo and Northwest Ohio region. Frontline Managed Services History Bars Frontline Managed Services History Images Group meeting 2020 Toledo, Ohio
Office Opens
Slide Increases Intelliteach size to 600+ employees and 400+ clients. Frontline Managed Services History Bars Frontline Managed Services History Images Hilltop Logo 2020 Intelliteach Acquires Hilltop Consulting Slide Improving already outstanding operations to a top-tier program that increases service to clients. Frontline Managed Services History Bars Frontline Managed Services History Images ServiceNow logo 2020 ServiceNow® Introduced (Beta) Slide Servicing 42+% Am Law 500 firms and hundreds of midsize firms with the same dedication the company built its reputation on. Frontline Managed Services History Bars Frontline Managed Services History Images Frontline logo 2021 Intelliteach Rebrands as Frontline Managed Services Slide Established to help law firms and other professional services grow and manage their accounts receivables. Frontline Managed Services History Bars Frontline Managed Services History Images Cash management Solutions logo 1987 Cash Management Solutions (CMS) Founded Slide Started by a former law firm CIO, developing a help desk solution providing consistent support to law firms with offices in Atlanta and St. Louis. Frontline Managed Services History Bars 1998 Intelliteach
Founded

We Are at the Front, Together

Frontline Managed Services is committed to supporting a diverse workforce where business results are achieved through the collective skills, abilities and talents that drive our success. Through respect for one another, our clients and our business partners, we foster an environment of respect and fairness in all our business interactions. Together we are building a workforce for individuals who are like-minded in our commitment to exceptional customer service.

Dedicated to Growth

Employee Profile

With over 600 professionals in 6 countries and 3 continents, Frontline Managed Services has a broad team of highly valuable and experienced team members which enables us to provide our clients with the best service and solutions.