About
History
Cash Management Solutions (CMS) Founded.
Established to help law firms and other professional services grow and manage their accounts receivables.
Intelliteach Founded
Started by a former law firm CIO, developing a help desk solution providing consistent support to law firms with offices in Atlanta and St. Louis.
Launch of
24/7/365 Service Desk Support
This gave Frontline the ability to provide part-time and full-time after-hours support with custom outsourcing options.
London Office Opens
Help Desk opens to provide coverage in UK and rest of Europe.
Toronto Office Opens
Service operations increase to reach more firms.
CMS Management Acquires Intelliteach
Maintaining the Intelliteach name, CMS Management expands its legal IT services footprint.
Launch of Skillbuilder
ELearning suite of educational training services is launched, providing thousands of easy-to-access training videos covering many topics.
Service Desk Reaches 20M Tickets
Surpasses 1.5M in one year, becoming one of the largest ticket resolution providers in the industry.
eBilling Service Introduced
Providing clients with invoice submissions and reductions of rejections.
Toledo, Ohio Office Opens
Housing a service desk operations eventually provide 200 jobs to the Toledo and Northwest Ohio region.
Intelliteach Acquires Hilltop Consulting
Increases Intelliteach size to 600+ employees and 400+ clients.
ServiceNow® Introduced
Improving already outstanding operations to a top-tier program that increases service to clients.
Intelliteach Rebrands as Frontline Managed Services®Our scalability and expertise services 40% of the Am Law 200 and hundreds of mid-level firms with the same dedication the company built its reputation on.
Frontline Acquires Glasser Tech, InvoicePrep, & LOGICFORCE
Frontline Reaches Over 1,000 Employees Across the Globe
Locations
- Cape Town, South Africa
- Goa, India
- Honolulu, HI
- Hyderabad, India
- Nashville, TN
- Washington D.C.
- St. Louis, MO
- Toledo, OH
- Toronto, ON Canada
We Are at the Front, Together
Frontline Managed Services is committed to supporting a diverse workforce where business results are achieved through the collective skills, abilities and talents that drive our success. Through respect for one another, our clients and our business partners, we foster an environment of respect and fairness in all our business interactions. Together we are building a workforce for individuals who are like-minded in our commitment to exceptional customer service.