LEGAL TECHNOLOGY OPTIMIZATION
Law firms rely on increasingly complex application ecosystems, making it difficult for internal teams to maintain deep expertise across every platform, integration, release and emerging AI capability.
Frontline combines strategic advisory and Application Managed Services to help law firms plan, integrate, manage and continuously improve business-critical applications and platforms.
We help firms align technology with business priorities, build application roadmaps, integrate systems and data, automate workflows, and embed AI where it creates practical value—then provide ongoing management and improvement as needs evolve.
Streamline client, matter and business development workflows to improve visibility and consistency.
Manage and enhance core business and practice applications to increase efficiency and performance.
Organize, surface and share documents and knowledge so information is easier to use.
Bring people, content and collaboration tools together to make everyday work more productive.
Unify data, automate workflows and build intelligent applications that improve productivity and decision-making.
And many more.
Our Application Managed Services go beyond resolving issues. Frontline provides ongoing responsibility and expertise across the application lifecycle—from planning and administration to integration, enhancement and continuous improvement
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We support over 300+ Legal Applications but have specialized expertise with expanded managed service capabilities for iManage, NetDocuments, Aderant, Clio, Litera, TimeSlips, SmartAdvocate, WorldDox, BigHand and Microsoft 365 productivity platforms.
Application Managed Services provide ongoing expertise to plan, manage, integrate and continuously improve legal applications and business platforms. Unlike traditional application support, the goal is to improve reliability, productivity, adoption and technology value over time.
Application Managed Services improve productivity by making legal applications more reliable, better connected and easier to use. Frontline helps eliminate manual processes, improve workflows, reduce application friction and give attorneys and staff easier access to the information they need.
Frontline helps law firms integrate applications and data across client, matter, financial, document, knowledge and collaboration platforms. Better-connected systems reduce duplicate work, improve access to information and create a stronger foundation for reporting, automation and AI.
Frontline delivers AI and Technology Strategy advisory and Application Managed Services. Frontline provides ongoing responsibility and expertise across the application lifecycle—from planning and administration to integration, enhancement and continuous improvement.
Our capabilities include:
User adoption and enablement
Vendor management
AI enablement and integration
Continuous improvement
Yes. Frontline develops custom legal applications, integrations, workflow automations and platform extensions when existing technology does not fully meet a firm’s requirements. Custom development can also extend and connect platforms already in use.
Effective AI depends on accessible data, connected systems, strong governance and clearly defined workflows. Frontline helps firms strengthen this foundation and identify where AI can be practically incorporated into existing applications and processes.
Yes. Frontline can complement an internal team by providing specialized application expertise, additional capacity and ongoing ownership of defined platforms or capabilities. This allows internal resources to focus on strategic priorities without requiring the firm to maintain deep expertise across every application.
Application Managed Services provide more consistent processes for application management, changes, integrations, vendor coordination and continuous improvement. They also reduce dependence on individual employees who may be the only people with deep knowledge of critical systems.