Digitize | Connect | Automate
HELIX-AI is our proprietary generative AI service desk powered by ServiceNow and built exclusively for law firms. It transforms and accelerates IT issue resolution while continually learning and evolving a custom knowledge base tailored to each firm.
Let’s discuss what HELIX-AI can do for your Firm today.
Digitize | Connect | Automate
The Legal IT Operations Platform powered by ServiceNow® is a purpose-built platform for law firms offering capabilities that digitize, connect, and automate siloed processes to make workflow more productive and efficient.
The robust nature of the ServiceNow® platform allows our team to deliver operational excellence across the legal vertical. Frontline has leveraged the platform’s foundation through years of experience in legal IT operations along with client partner interface to create this best in class standard configuration.
We developed this proprietary system in 2021 to apply Information Technology Infrastructure Library (ITIL) best practices, efficiencies, and to deliver technology and operational excellence to support law firms and various departments including IT, facilities, administrative, management, reporting, and more. Today we have over 15,000 users and engineers on the platform.
We have developed The Legal IT Operations Platform to offer capabilities that digitize, connect, and automate siloed processes to make workflows more productive with greater efficiencies.
Let’s discuss what The Legal IT Operations Platform can do for your Firm today.