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- Effective eBilling Solutions for Law Firms
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- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Legal Cybersecurity: How to Protect Your Firm Against Rising Threats
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
- 3 Pitfalls to Avoid: How Law Firms are Navigating Cybersecurity Questionnaires from Insurance Carriers and Clients
- 5 Security Measures Law Firms Must Have
- About Frontline
- Admin Training Videos
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Best Practices in Client Intake Process & Conflict Checks
- Best Practices in eBilling Appeal Process for Law Firms
- Calendar
- Careers
- Client Training Videos
- Cloud Technology and Legal Trends: A Roadmap for Modernizing Law Firms
- Contact
- Contact Thank You
- Cyber Security Risk Assessment
- Cyber Security Risk Assessment
- Cybersecurity in Dallas
- Cybersecurity in Houston
- Cybersecurity Strategies & Resources for Law Firm IT Managers & Directors
- eBilling in Dallas
- eBilling in Houston
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT & Financial Managed Services
- IT Managed Services
- App Development for Law Firms | Frontline Managed Services
- Cybersecurity Services for Law Firms | Frontline Managed Services
- Help Desk
- IT Administration Services for Law Firms | Frontline Managed Services
- IT Engineering Services for Law Firms | Frontline Managed Services
- IT Legal Operations Powered by ServiceNow
- Managed IT Services Solutions
- Network Monitoring Services for Law Firms | Frontline Managed Services
- IT Managed Services – Dallas
- IT Managed Services – Houston
- IT Managed Services in Dallas
- IT Managed Services in Houston
- Law Firms and AI: Navigating New Frontiers in Legal Technology
- Litigation Services
- Login
- MITS
- Office in a Box
- Press
- Privacy Policy
- Safeguard Your Law Firm: Key Steps for Law Firms to Implement and Maintain Effective Security Policies
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Legal Cybersecurity: How to Protect Your Firm Against Rising Threats
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
Craig Friedl joined Frontline Managed Services in 2014 and is responsible for ensuring that the company’s strategic initiatives are achieved. As President, Craig oversees new business and new market development, as well as Frontline Managed Services Client Engagement, Business Applications, and Education/Development teams. He serves as the key point of contact for clients in ensuring the highest levels of customer satisfaction. During his tenure over the years, Craig has held the positions of Vice President and Chief Operations Officer before being named as President of the company in 2020.
Prior to joining Frontline Managed Services, Craig had amassed over 19 years of Business Operations experience in a variety of industries. Most recently, he served as Corporate Director of Business Operations at Clear Harbor, a Business Process Outsourcer. He also held senior level positions within the travel sector as Senior Director of Business Operations with Expedia, Inc., and as Director of Contact Center Operations with TRX, Inc. In addition to his experience in customer service operations, Craig has an entrepreneurial drive that has led him to launch and subsequently sell two businesses in the service industry, as well as a non-profit organization to advocate for orphaned children.
Craig attended Colorado Mesa University and holds certifications in Finance for Executives, IVR Design, and Six Sigma Lean.
His personal interests include travel, boating, and exploring new wines.