Frontline Managed Services ranked first in the legal industry in After Nines Inc.’s ChannelE2E Top 100 Vertical Market Managed Service Providers (MSP)s survey for 2021. The company ranked fifth across all sectors on the annual list and research, which identifies and honors the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets. Rankings for each sector are based on annual recurring revenues in specific vertical markets for fiscal year 2020. For the full rankings, please visit ChannelE2E Top 100.
“Our top ranking in this survey reflects our deep roots and leadership in the legal sector as we deliver state-of-the-art services and global expertise to more than 600 law firms,” said Seelin Naidoo, CEO of Frontline Managed Services. “As the demands and service delivery in the legal industry continue to evolve, we will continue to invest in innovation to our services and in growth of our footprint and staff as we partner with law firms’ administrative, financial and IT teams around the world to deliver value for their firms, attorneys and their attorneys’ clients.”
Frontline Managed Services, formerly Intelliteach and Hilltop Consultants, rebranded in February 2020 as an expression of its business promise to be “out front on every front” for clients. This includes continuously innovating and expanding service lines to address every operational function at law firms around the world through its core offerings of Administrative Managed Services, Financial Managed Services and IT Managed Services. In 2021, the company has continued its growth trajectory, including an expansion of its staff and office space in India.
“After Nines Inc. congratulates Frontline Managed Services on this honor,” said Amy Katz, CEO of After Nines Inc. “Businesses worldwide depend on the Top 100 Vertical Market MSPs for cybersecurity, automation and revenue-generating technology services – especially amid the coronavirus pandemic.”
The Top 100 Vertical Market MSPs rankings are based on ChannelE2E’s Q4 2020 and January 2021 readership survey, and ChannelE2E’s vertical market industry coverage. MSPs featured throughout the list and research leverage deep vertical market expertise to drive annual recurring revenues (ARR) in specific market segments.
In addition to determining top providers across sectors, this year’s research revealed several key MSP market trends, including:
Honorees generated a combined $1.40 billion in vertical market annual recurring revenue (ARR) in 2020, up from $1.12 billion million in 2019. The surge involved organic growth combined with continued merger and acquisition (M&A) activity.
The most successful vertical market MSPs are zeroing in on healthcare and financial services, while MSPs in the legal and not-for-profit sectors also showed particularly strong growth.
The Top 100 Vertical Market MSPs now manage more than 3.1 million users across their customer sites as of 2020, up from 2.8 million in 2019.
MSPs consider their top vertical market technology partners to be Microsoft (58%), Dell Technologies (19%), Cisco Systems (17%), ConnectWise (16%) and Amazon Web Services (14%). Datto, Fortinet, Ingram Micro and Pax8 also earned strong MSP response.
The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Content Czar Joe Panettieri (@JoePanettieri). Find the online list and associated report here: ChannelE2E Top 100
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