Eric Westrom serves as Chief Executive of Managed IT & CIO at Frontline Managed Services, where he leads MSP growth, operational scale, and AI-enabled transformation initiatives across the organization. He is focused on building modern managed services capabilities that drive performance, efficiency, and measurable business value for legal and professional services clients.
Eric brings extensive experience leading managed services organizations and enterprise technology operations, with deep expertise across partner operations, service delivery, organizational execution, and digital transformation. Throughout his career, he has built and led high-performing teams while aligning people, process, and technology to support scalable growth, operational excellence, and customer success.
Known for his operational discipline and strategic leadership, Eric has a proven track record of translating business strategy into durable results while helping organizations modernize technology operations and improve service outcomes. His leadership approach is grounded in collaboration, execution, and delivering practical innovation that creates meaningful impact for clients and internal teams alike.
At Frontline, Eric is advancing frontier AI solutions across both internal and client environments to help teams operate faster, smarter, and with greater consistency. He is committed to helping customers unlock revenue growth, improve operational outcomes, and create lasting competitive advantage through scalable, technology-driven innovation.