IQTrack provides access to IT support to our clients from anywhere in the world at anytime of the day allowing quick response and support for users. As a web-based application with no software to install and maintain, our mobile environment is transparent and seamless to address Law Firm’s needs.
IQTrack is a robust application specifically designed to meet your IT support needs. Browse below to learn more about the many features IQTrack has to offer your firm.
Ticket Window
Track detailed information relevant to each support issue.
Analyst Tools
Provides support personnel with the tools they need.
Knowledge Base
Easily share relevant articles and information.
Broadcasts
Keep your IT personnel up to date on important events.
Ticket Escalations
Frontline Managed Services’ award-winning performance and dedication to enables your Firm to focus on your bottom line.
Email Notifications
Staff is notified by email when their assistance is needed.
Reporting
Up-to-the-minute reporting of your support activity.
Administration
IQTrack is customizable to meet the specific needs of your firm.