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- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
- 3 Pitfalls to Avoid: How Law Firms are Navigating Cybersecurity Questionnaires from Insurance Carriers and Clients
- 5 Security Measures Law Firms Must Have
- About Frontline
- Admin Training Videos
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Best Practices in Client Intake Process & Conflict Checks
- Calendar
- Careers
- Client Training Videos
- Cloud Technology and Legal Trends: A Roadmap for Modernizing Law Firms
- Contact
- Contact Thank You
- Cyber Security Risk Assessment
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT Managed Services
- App Development for Law Firms | Frontline Managed Services
- Cybersecurity Services for Law Firms | Frontline Managed Services
- Help Desk
- IT Administration Services for Law Firms | Frontline Managed Services
- IT Engineering Services for Law Firms | Frontline Managed Services
- IT Legal Operations Powered by ServiceNow
- Managed IT Services Solutions
- Network Monitoring Services for Law Firms | Frontline Managed Services
- Litigation Services
- Login
- MITS
- Office in a Box
- Press
- Privacy Policy
- Safeguard Your Law Firm: Key Steps for Law Firms to Implement and Maintain Effective Security Policies
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Legal Cybersecurity: How to Protect Your Firm Against Rising Threats
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
Packaged Success Transforms User Adoption for Small Firms Implementing iManage Work 10
Small Firms Implementing iManage
February 28, 2019
Chicago, IL, Dallas, TX, and St. Louis, MO – Packaged Success, an offering designed to ensure user adoption of iManage Work 10 is now available for firms with less than 100 users. Olenick, Traveling Coaches, and Intelliteach launched Packaged Success after working closely with iManage to understand and address the user adoption pain points that impact small firms. Consistent and efficient deployment, effective change management and training, and 24/7 post-implementation support are implementation facets that many firms have difficulty supporting.
“Our vision for the partner community has always been to help customers fully realize and adopt the benefits of the iManage platform. We are very excited to see partners within our community combining their expertise to provide innovative solutions that solve common challenges for small firms. Having a package that integrates with our implementation partners allows our customers to have a seamless path from purchase to well-adopted, satisfied users. I have no doubt that Packaged Success will be a game changer for those small firms that need additional support with desktop deployment and testing, training, and support.” Says Dean Leung, Chief Customer Success Officer at iManage.
Many small firms experience resource challenges when manually deploying iManage to every device, delivering training and communication materials, and providing the additional support users require during initial rollouts. Packaged Success brings together award-winning expertise to all of these areas for a streamlined experience at a low, fixed price. Olenick packages iManage and integrated applications, tests the application integration, deploys the upgrade, and verifies deployment success. Traveling Coaches provides world-class Work 10 user adoption materials and training. Intelliteach provides fast, reliable, accurate responses to users’ support needs 24/7. Combined, these three partners ensure widespread adoption, a return on your technology investment, and overall project success.
For more information on our partnership with iManage, click here.
Contacts:
Craig Friedl
404.591.7727
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Gina Buser
214.665.0200
About Traveling Coaches
At Traveling Coaches, we focus on the people side of change and on helping law firms leverage the benefits of their migration to the Work 10 document management system. The lack of user adoption is the number one reason why technology initiatives fail. Coupled with engaging communications and effective learning delivered by experienced coaches, our award-winning change management methodology makes the difference between getting by and getting complete user buy-in. With two decades of experience with hundreds of firms and thousands of iManage customers, we know the road to user adoption better than anyone.
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Scott Christensen
312.296.2547
About Olenick
With over 20 years of experience delivering legal software projects, Olenick’s technologists are experts in the domain. Olenick provides a simple, low-cost way to deploy iManage Work 10 to all devices. We are legal application engineering experts and have customized a solution that includes application packaging of iManage and integrated applications, an automated deployment framework for any environment, testing of application integration and verification of successful installation on all devices. With 4 global locations, our dedicated legal practice supports an array of clients from Fortune 50 to small and mid-sized firms.