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- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
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- About Frontline
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Calendar
- Careers
- Client Training Videos
- Client Training Videos
- Contact
- Contact Thank You
- Digital Forensics
- Document Review
- eDiscovery
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT Legal Operations Powered by ServiceNow
- IT Managed Services
- Login
- Office in a Box
- Press
- Privacy Policy
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
CIO Frank Ziller on ILTA Podcast Radio: Providing Enterprise IT Support at Home
November 2, 2021
In this podcast session, the speakers will discuss changes, challenges, and approaches to supporting enterprise users at their homes.
Helpful timeframe of questions asked/responses in the respective podcast:
(00.39 – 2:37) “What are the Challenges of Supporting Enterprise Users Remotely?”
(2:38 – 4:38) “Did everyone use Citrix and apply to everyone?”
(4:40 – 6:18) “Talk about the scope of working remotely.”
(6:22 – 9:23) “Tell us what tools have you used to support the enterprise users at home when working remotely?”
(9:23 – 10:38) “How about support on mobile devices and other devices like speed test, do either of you use these tools?”
(10:39 – 13:24) “How do you support practices changed from moving from a enterprise office to home.”
(13:25-15:36) “What new knowledge or certifications have helped you cope with the changing environment?”
(15:37 – 16:29) “What challenges remain?”
(16:30 – 19:07) “What challenges remain on hardware?”
(19:07 – 20:06) “Do either of you support remote printing?”
(20:07 – 21:32) “Does time of day make a difference?”
Moderator:
@Mark Manoukian – IT Director, Kegler, Brown, Hill & Ritter
Speakers:
@David Michel – Chief Information Officer – Becker & Poliakoff, PA
@Frank Ziller – CIO, Frontline Managed Services
Recorded on 11-2-2021
View original post here.