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- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
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- Maintaining A/R Stability During Crisis Instability
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- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
- About Frontline
- Administrative Managed Services
- Application & Technologies
- Arctic Wolf
- Baseline Assessment Review
- Calendar
- Careers
- Client Training Videos
- Client Training Videos
- Contact
- Contact Thank You
- Digital Forensics
- Document Review
- eDiscovery
- Events
- Financial Managed Services
- Frontline Home
- Frontline Home
- Insights
- IQTrack
- iRIS
- IT Legal Operations Powered by ServiceNow
- IT Managed Services
- Login
- Office in a Box
- Press
- Privacy Policy
- Skillbuilder
- System Status
- Webinars
- #5823 (no title)
- 4 Ways Law Firms are Saving Billable Time and Increasing Cash Flow Through Automation
- 8 Critical Aspects of Cybersecurity Training for New Law Firm Employees
- 8 Phishing Strategies Hackers Use to Infiltrate Your Law Firm
- Effective eBilling Solutions for Law Firms
- Increase Profitability and Free Up Billable Time by Optimizing Your Cash Cycle
- Is Your Backup Protecting Your Firm’s Data? 4 Critical Aspects of a Successful Disaster Recovery Plan
- Looking Ahead While Looking Back: Best Practices Road Map for A/R in 2023
- Maintaining A/R Stability During Crisis Instability
- Mobile Devices & Social Media – Discovery Considerations for ESI Preservations
- Optimizing the Client Intake to Cash Process: Best Practices to Maximize Firm Profits
- People, Process, and Technology in a Work from Home Environment
- Ransomware Realities
- Secure Your Firm’s Data
- Security Resource Constraint – A Modern Problem for Legal Presented by Frontline Managed Services & Arctic Wolf
- Virtual Lunch & Learn: Top Tools Law Firms Can Leverage to Work Seamlessly From Anywhere
Carlos Gámez Details Strategies for Successful Outsourced Relationships for ALA
September 22, 2021
Carlos Gámez authored an article for the July/August 2021 issue of Legal Management, the flagship publication for the Association of Legal Administrators, discussing the rewards of effective management and collaboration with outside organizations for law firm change.
When engaging an outside company to manage internal change, even the most capable administrators and their partners must face challenges posed by client confidentiality, firm structure, administrative workloads, billing sensitivities and the legal profession’s perceived resistance to change can all pose challenges for even the most capable administrators and their partners. So how can firm leadership successfully manage these unique client-vendor relationships? “The key lies in skillful change management and collaboration between the firm’s operational teams and outside providers,” Gámez said. “To effectively navigate change, administrators must integrate their partners into the organization’s processes as well as its culture. This requires a coauthored roadmap, a rational execution strategy and a good measure of subtle finesse.”
Based on the emphasis that Frontline Managed Services’ Administrative, Financial and IT Managed Services teams place on becoming valued partners to law firm teams, Gámez highlighted the benefits for firms engaging outside expertise, the importance of relationships and cultural understanding, key questions firms should ask potential partners, strategies for an implementation roadmap and the value of a collaborative culture.
For these in-depth insights, you may access a PDF of the article here or view the article online here.